Legal

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the GlobalPrimeLLC website ("Site") or engaging our services ("Services"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Site or Services.

These Terms form a legally binding agreement between you ("Client", "you", "your") and GlobalPrimeLLC ("Company", "we", "us", "our"), 6 Murray Hill Terr, Marlboro, NJ 07746, USA.

2. Services

We provide digital product development services including but not limited to:

  • Web application development (React, Next.js, Node.js, WordPress)
  • Mobile app development (iOS, Android, cross-platform)
  • AI agents and chatbots (voice, text, autonomous)
  • Workflow automation (Zapier, Make, n8n, custom)
  • Backend & API integration, CRM development
  • Free tools: Cost Calculator, SEO Audit

Specific scope, deliverables, timeline, and price are defined in a separate Statement of Work (SOW) or proposal signed by both parties.

3. "Build First, Pay When Approved" Model

For standard web builds, we offer a no-risk preview:

  • We design and build a working preview of your project at zero upfront cost
  • You review the live preview and request revisions
  • You pay only after approving the preview, just before final deployment
  • This applies to standard web builds; custom/enterprise projects follow milestone billing per the SOW

The preview is for evaluation only and does not constitute final delivery or transfer of intellectual property until full payment is received.

4. Intellectual Property

  • All custom code, designs, and deliverables created for you become your property upon full payment
  • We retain ownership of our pre-existing libraries, frameworks, tools, and methodologies
  • You grant us a license to use your brand, logo, and content solely to deliver the Services
  • Free tools (Cost Calculator, SEO Audit) and their outputs are for your internal use only; no IP transfer

5. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information, assets, and feedback
  • Ensure you have rights to all content, data, and assets you provide
  • Designate a single point of contact for approvals and decisions
  • Pay invoices per the agreed schedule (Net 15 unless otherwise stated)
  • Comply with applicable laws and our Acceptable Use Policy (no illegal, harmful, or abusive content)

6. Fees & Payment

  • Prices in USD (US clients) or GBP (UK clients); taxes extra where applicable
  • Standard builds: payment due upon preview approval, before launch
  • Custom projects: milestone payments per SOW (typically 25% deposit, 50% mid, 25% delivery)
  • Late payments incur 1.5% monthly interest; we may pause work until paid
  • Refunds: previews are free; custom project deposits are non-refundable after work commences

7. Confidentiality

Both parties agree to keep confidential all non-public information exchanged (business plans, credentials, code, strategies). This obligation survives termination for 3 years.

8. Warranties & Disclaimers

  • We warrant Services will be performed in a professional, workmanlike manner
  • We do not warrant: uninterrupted or error-free operation, specific business outcomes (traffic, revenue, conversions), third-party platform uptime, or compatibility with future browser/OS versions
  • Free tools (Cost Calculator, SEO Audit) are provided "as is" without warranty

9. Limitation of Liability

  • Our aggregate liability shall not exceed the total fees paid by you in the 12 months preceding the claim
  • We are not liable for indirect, incidental, consequential, or punitive damages (lost profits, data, goodwill)
  • These limits apply regardless of legal theory (contract, tort, negligence, strict liability)

10. Indemnification

You will indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, your content, or your violation of law.

11. Term & Termination

  • These Terms remain in effect until the Services are completed or terminated
  • Either party may terminate for material breach with 15 days' written notice and opportunity to cure
  • We may terminate immediately for non-payment, illegal activity, or safety concerns
  • On termination: you pay for work completed; we deliver work-in-progress; IP transfers per §4

12. Force Majeure

Neither party is liable for delays or failures due to events beyond reasonable control (natural disasters, war, strikes, government actions, internet outages, third-party platform failures).

13. Governing Law & Disputes

  • US clients: governed by New Jersey law; exclusive venue in NJ state/federal courts
  • UK clients: governed by English law; exclusive jurisdiction of English courts
  • Disputes: good-faith negotiation → mediation (ICC/UK Mediation) → binding arbitration (ICC/LCIA rules) or litigation per above

14. General

  • Entire agreement: These Terms + SOW + Privacy Policy constitute the full agreement
  • Amendments: only in writing signed by both parties
  • Assignment: neither party may assign without prior written consent (except to affiliates/acquirers)
  • Severability: if any provision is unenforceable, the rest remains in effect
  • No waiver: failure to enforce a right does not waive it

15. Contact

Questions about these Terms?